Frequently Asked Questions
What is there to do at the Lifestyle Villages?
- Heated Swimming Pool and Spa
- Bowling green
- Fruit & Veggie Garden where you can grow vegetables or cultivate plants
- Community Centre which has been designed to encourage flexible use of space, be
it billiards, and a beer, cards and a coffee or function for a group of people
- Family outdoor BBQ area to entertain and enjoy with friends and family
- Close proximity to the town, health facilities, shops and cafes
- Social club activities, including craft & happy hour
What happens if the residents have issues with the Management of the Village?
We believe in a proactive approach to dealing with issues or concerns. For this reason we are committed to regular communication with the Residents’ Committee, an open door policy between residents and the Village Management and a philosophy to always try to resolve issues and concerns in a timely and respectful manner.
However, dependent upon the issue you have, you do have some options:
- Raise the issue with the Residents’ Committee to resolve at the quarterly communication meeting.
- Directly approach the Village Management
- Use the formal dispute resolution procedures as set out under the Retirement Villages Act and your Residence Agreement.
What should I consider before moving into the Lifestyle Village?
What contracts will I have to sign?
When buying a house within a Retirement Village, typically you will be required to enter into a Residence Agreement. It has been prepared in accordance with the South Australian Retirement Villages Act 1987, which is policed by the Office of Consumer and Business Affairs.
If you would like to review a copy of these Agreements prior to completing the Deposit and Contract we will gladly make a copy available upon you request.
Can I have friends or family come to stay?
You are more than welcome to have family or friends stay over.
However, if they stay longer than 14 nights we require you to obtain written approval from the Village Manager. This is to ensure the safety and security of all residents.
Do I need to get legal advice before purchasing a home?
Although an industry specialist solicitor has prepared the legal documents, Lynch Meyer, it is important to us that you feel totally confident and satisfied with your decision to buy and move to our Village.
Therefore our experienced team and management will remain on hand to ensure that the documentation is thoroughly explained and the opportunity to obtain clarification is provided.
You are free to use a conveyancing service of your choice; however we recommend that your consult your solicitor, accountant or personal advisors for further explanation of the documentation and peace of mind.
What security measures are in place?
Resident safety is paramount. We have chosen to have secure gates at all entries to the Village. The gates are accessed by residents using a remote control and there is a simple system in place for when visitors call.
Each home also boasts window locks, deadlocks and security screens to front doors. Not to mention our philosophy to encourage an internal neighborhood watch system.
What happens if the village is sold or financially unsound?
If the village is sold to another operator the existing residents’ interests are protected under the Retirement Villages Act 1987 and the Residence Agreements. Residents cannot be forced, and are unlikely to be requested, to sign new Residence Agreements.
In the event the Village finds itself in a financially unstable position it is likely a receiver/administrator will be appointed voluntary or by the Courts.
During this time the residents’ interests’ remains intact and continue to remain in the same manner as per their Residence Agreement until such time a new owner for the Village is found and the financial stability is returned.
Can I have a pet?
Of course, we understand how important your pets are to you; they are often a part of the family. However we do ask that we have the opportunity to collect some information about your pet and its future.
It is also expected that all pets will be controlled in a manner that ensures they do not provide a nuisance or safety risk to other residents.